We're here to answer all your rug-related questions.

Need Help? Let's Talk!

How can I reach customer support?

You can contact us via email at admin@decorifyrugs.com or call us directly at +91 73986 42220. We're available Monday to Friday, 9 AM to 6 PM IST.

What is your response time?

We aim to respond to all inquiries within 24–48 business hours.

How do I know if my message was received?

After you send a message through our contact form or email, you’ll receive a confirmation reply. If you don’t hear from us within 48 hours, feel free to follow up!

I have an issue with my order. What should I do?

Please contact us immediately with your order number and details. We’ll resolve it as quickly as possible.

Do you offer customization or special orders?

Yes! Contact us to discuss your requirements, and we'll do our best to assist with custom rug orders.

Where can I track my order?

Once your order is shipped, we’ll send you a tracking link via email. If you haven’t received it, feel free to reach out.

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